FAQ
We’re here to answer your most common questions and help you better understand our products and services.
If you can’t find your answer here, feel free to contact us directly — we’ll be happy to assist you!
01.
How can I choose the right shoe
size?
You can check our size guide available on each product page.
If you’re still unsure, our support team is happy to help you find the best fit based on your foot measurements.
02.
Can I return or exchange my order
if it doesn’t fit?
Absolutely! You can return or exchange any item within 7 days of delivery,
as long as the product is unused, in its original packaging, and with all tags attached
03.
How long does delivery take?
Orders are usually delivered within 2–5 business days, depending on your location.
We always do our best to process and ship your order as quickly as possible.
04.
Do your products come with a
warranty?
Yes. All our products include a 6-month warranty against any manufacturing defects.
We guarantee a replacement or full refund if the product has a quality issue.